Refund policy

Returns

We want you to be satisfied with every order from COMA CABILINGA ANSBERT. If something is not right, you may request a return within 30 days of delivery.

To be eligible, items must be unused, in their original packaging, and stored according to the product instructions. For food safety reasons, frozen or chilled products that have been opened or thawed cannot be returned unless they arrived damaged, spoiled, or incorrect.

How to start a return

Email contact@fgelectronics.shop with your order number and the reason for the return. We will reply with return instructions within two business days. Please do not send products back before receiving our instructions.

Damaged or incorrect items

If your order arrives damaged, thawed, or incorrect, contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will arrange a replacement or a refund after review.

Refunds

Once your return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method within 5 to 10 business days. Shipping charges are refunded only when the return is due to our error.

Cancellations

You may cancel an order before it is dispatched by emailing contact@fgelectronics.shop. Once an order has been dispatched, it is handled under the return process above.